Here is details for our shipment:
1. Alternative shipping method:
We have established friendly business relationship with the following express company and got reasonable shipping cost from them.
| Delivery Options | Delivery Time | Tracking Website |
| DHL | 4-7 workring days | www.dhl.com |
| EMS | 7-12 workring days | www.ems.com |
| UPS | 3-7 workring days | www.ups.com |
| TNT | 3-7 workring days | www.tnt.com |
| Fedex | 3-7 workring days | www.fedex.com |
| Singpost | 7-18 working days | www.singpost.com |
| Hongkongpost | 7-18 working days | www.hongkongpost.hk |
| Chinapost | 7-18 working days | www.17track.net |
Attention:
Shipping cost depends on the package weight, sizes and area. In addition, different ship company will also influence the shipping cost.
The shipment method you choose can influence the shipping cost and time.
We always advance you to choose to send by DHL,If you need others shipping method, you can leave us a message.
If the item is damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.
2. Send by YANWEN Countries
Two reason to send by Yanwen:
1) High tax and strict custom policy
As some custom are checking strictly, sometimes we send the products to customers in the following countries by YANWEN. Because YANWEN is more easier to clear the clearance when we write the low value on the invoice to avoid the high tax.
2) Some goods that are forbidden to import.
A few product are checked strictly by local custom,then we will advice you to send the goods by yanwen express.
YANWEN special line to France
YANWEN special line to German
YANWEN special line to Spanish
YANWEN special line to Portugal
YANWEN special line to Czech Republic
and YANWEN to other europe coutries
Attention: If you need this shipping method, please leave message on your order to notify us to send the goods to you by yanwen express. Sometimes We will change the shipping method to YANWEN express based on the goods you bought and the country you live. Please understand.
YANWEN usually needs 8-12 days to arrive you. When you get the tracking number we send to you. You can track your product on http://www.yw56.com.cn/english/index-en.asp.
ARAMEX:
To most middle east counties will send this shipping method. Such as South africa, Kuwait, and so on. This shipping method is easy for us to send goods. Other shipping method sometimes we need to provide special invoice. If you do not want this shipping method, when you place the order, please leave message on your order to notify us.
3. Our usual practice:
For free shipping goods, If order value is under 150USD, usually we will send it to you by airmail. If the order you bought are all free shipping goods, and total value over 150USD, usually we will send the parcel to you by express shipping instead of flat airmail, or send one order by several parcels. For this situation, if you still need flat airmail, please leave message on your order. Because for flat airmail, usually no need to pay tax.
Attention: If you order free shipping goods but want to send by DHL,you can paid for extra dhl cost on our site directly.
4. There are 4 factors may influence delivery time:
(1) It is package weight. If the package weight is over 21kg, it will need one day longer of the delivery time than the package under 21kg.
(2) The bad weather condition and festival holiday. Sometimes the bad weather condition and festival will influence the shipping time.
(3) It is destination. For some remote area and some remote countries, the delivery time is about 1-2 days longer and you have to pay some extra shipping cost. But kindly note that EMS,airmail have no remote area.
(4) It is stock status. Usually when your finish the payment we will arrange shipment in 2 days, however if the item you choose is out of stock temporarily we will try our best to speed up the shipment ASAP. Please kindly consider!
Thanks for your support!
Videntstore.com Team